Full and Part – Time Key Holder Jobs in San Francisco, CA at Clare V.

Title: Full and Part – Time Key Holder

Company: Clare V.

Location: San Francisco, CA

Job description

Title:Full-Time Keyholder

Reports to:Store Manager

General Overview

The Full Time Key Holder is a key employee in maintaining good customer service. They are responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities such as stocking, pricing, and keeping the store neat, clean, and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities as well as following through with policy and various processes. Key holders will be taught the skill of monogramming and will learn how to monogram Clare V. merchandise in-store as needed. This role reports to the

Store Manager.

Specific Duties / Responsibilities:

Customer Service

Ability to clientele and understand the customer’s needs

Eagerness to learn the skill of monogramming and take monogram orders in-store

Be able to drive business by reacting to customers’ needs and wants

Always act in the best interest of the customer

Maintains an effective clientele list and wait list

Strong sense of product knowledge and able to suggestively sell


Ability to think creatively in business and seek sales opportunities

Ability to effectively communicate with store manager

Provides constructive feedback to the shop management

Responds well to feedback from management and follows directives

Understands the surrounding community and suggest ideas

Able to identify a problem and properly report it

Arrives on time and is floor ready

Participates in store meetings and management meetings

Assist in researching brands to contribute product knowledge

Assists in tagging new merchandise

Restocking what has been sold

Professional phone presence when calling clients

Maintains a visually enticing store that is neat, clean, and organized

Responds promptly to emails from management

Able to receive and process vendor orders and fax in paperwork

Able to handle transfers and return to vendors

Handles in-store RTV’s, damages, etc. when necessary

Able to open and close a store

Handles weekly bank deposits when in-store alone


Understanding of surrounding retail competition

Abides by Clare V. policies and procedures

Prioritizes workload to maximize efficiency and minimize the impact on customer experience

Seek creative solutions to challenges

Maintains a healthy work environment

Qualifications / Skills:

High School diploma or equivalent combination of education and sufficient work experience

2+ years of retail experience

Strong verbal and written skills

Ability to communicate effectively

Strong eye for fashion

Ability to perform effective selling techniques to achieve sale and repeat business

Basic computer skills

Physical requirements: lift /carry/move 40 lbs. minimum including fixtures and product

Ability to work a flexible schedule including holidays, overnights, weekends

Ability to open and close a store

Able to travel to other stores within the market/region

Job Type: Full-time

Recommended Skills




Customer Experience

Customer Service



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About Clare V.