Overview
Full and Part – Time Key Holder Jobs in San Francisco, CA at Clare V.
Title: Full and Part – Time Key Holder
Company: Clare V.
Location: San Francisco, CA
Job description
Title:Full-Time Keyholder
Reports to:Store Manager
General Overview
The Full Time Key Holder is a key employee in maintaining good customer service. They are responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities such as stocking, pricing, and keeping the store neat, clean, and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities as well as following through with policy and various processes. Key holders will be taught the skill of monogramming and will learn how to monogram Clare V. merchandise in-store as needed. This role reports to the
Store Manager.
Specific Duties / Responsibilities:
Customer Service
Ability to clientele and understand the customer’s needs
Eagerness to learn the skill of monogramming and take monogram orders in-store
Be able to drive business by reacting to customers’ needs and wants
Always act in the best interest of the customer
Maintains an effective clientele list and wait list
Strong sense of product knowledge and able to suggestively sell
Weekly
Ability to think creatively in business and seek sales opportunities
Ability to effectively communicate with store manager
Provides constructive feedback to the shop management
Responds well to feedback from management and follows directives
Understands the surrounding community and suggest ideas
Able to identify a problem and properly report it
Arrives on time and is floor ready
Participates in store meetings and management meetings
Assist in researching brands to contribute product knowledge
Assists in tagging new merchandise
Restocking what has been sold
Professional phone presence when calling clients
Maintains a visually enticing store that is neat, clean, and organized
Responds promptly to emails from management
Able to receive and process vendor orders and fax in paperwork
Able to handle transfers and return to vendors
Handles in-store RTV’s, damages, etc. when necessary
Able to open and close a store
Handles weekly bank deposits when in-store alone
General
Understanding of surrounding retail competition
Abides by Clare V. policies and procedures
Prioritizes workload to maximize efficiency and minimize the impact on customer experience
Seek creative solutions to challenges
Maintains a healthy work environment
Qualifications / Skills:
High School diploma or equivalent combination of education and sufficient work experience
2+ years of retail experience
Strong verbal and written skills
Ability to communicate effectively
Strong eye for fashion
Ability to perform effective selling techniques to achieve sale and repeat business
Basic computer skills
Physical requirements: lift /carry/move 40 lbs. minimum including fixtures and product
Ability to work a flexible schedule including holidays, overnights, weekends
Ability to open and close a store
Able to travel to other stores within the market/region
Job Type: Full-time
Recommended Skills
Communication
Creativity
Curiosity
Customer Experience
Customer Service
Merchandising
