Sr. HR Partner / Generalist – Human Resources Job at Saint Joseph Mercy Health System – 3.7 in Ann Arbor, MI

Job Description

Employment Type:
Full time

Day Shift

St. Joseph Mercy Health System Ann Arbor has an opportunity for a Senior Partner, Colleague Relations in the Human Resources Department.

Saint Joseph Mercy Health System, one of the nation’s top health care services providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and 14,000 nurses and staff, and includes 6 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers.

St. Joseph Mercy Ann Arbor Hospital is a 537-bed teaching hospital located on a 340 acre campus in Ann Arbor, Michigan. St. Joseph Mercy Hospital has been named a Top 100 Hospital and is at the forefront of many clinical specialty areas.


The Senior HR Partner, Colleague Relations is an experienced and trusted partner who provides guidance and colleague relations subject matter expertise to Regional Health Ministry (RHM) leadership, managers, and colleagues in promoting and fostering of a fair, positive, and collaborative working environment. In collaboration with Regional Health Ministry (RHM) management, HR Business Partners (HRBPs), and regional Colleague and Labor Relations Center of Expertise (COE) leadership, the Senior HR Partner, Colleague Relations contributes to the development, implementation, and management of colleague relations strategies, philosophies, processes, and programs. The Senior HR Partner, Colleague Relations regularly interacts and consults with RHM management and regional Colleague and Labor Relations COE leadership to collectively manage, resolve, and trend colleague relations matters, including planning and conducting high risk and complex investigations and responding to complex and sensitive internal and external party complaints. The Senior HR Partner, Colleague Relations adds value to the organization by providing expert colleague relations guidance and solutions with a focus on enabling the achievement of Trinity Health’s Strategic Aims to realize a person-centered, mission-focused colleague culture.


Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

In conjunction with the Regional Director/Manager, Colleague Relations, HR Business Partners (HRBPs), and the regional Colleague and Labor Relations COE leadership, provides specialized expertise and consultation in the planning, defining, and application of colleague relations policies, processes, programs and initiatives within their Regional Health Ministry (RHM)/organization to monitor the impact and effectiveness of the Colleague and Labor Relations COE to promote and foster a fair, positive, and collaborative working environment.

Provides colleague relations specific expertise to coach and counsel RHM management through the resolution of complex and high risk colleague relations matters, including but not limited to counseling and coaching colleagues on performance and/or disciplinary issues, investigating and responding to formal internal and/or external sourced colleague complaints, handling and responding to formal colleague complaints through the problem resolution process, and managing and resolving other fitness for duty, diversion and/or reasonable accommodation matters.

Works collaboratively with regional directors, HRBPs, RHM management, and HR leadership to effectively identify, manage, and mitigate organizational risk, by ensuring HR compliance and consistency in the administration and delivery of colleague relations services; readily partners with key internal and external customers such as Risk Management, Legal Services, Integrity and Compliance, and other state and local regulatory bodies and organizations.

Measures and monitors the impact of broad and over-arching colleague relations programs and initiatives within the RHM/organization by collecting actionable data and conducting qualitative and quantitative analysis; is able to effectively develop and communicate any necessary remediation plans to RHM/organization management, HRBPs, and regional Colleague and Labor Relations COE leadership.

Manages and facilitates the problem resolution process for colleagues involving complex and sensitive colleague relations matters, conducting investigations as needed, documenting findings and outcomes, and making appropriate and objective recommendations to management for resolution; leads other colleague relations projects and assignments as needed.

Objectively and expertly resolves high-risk and sensitive colleague relations matters within the Just Culture framework, developing and supporting strategy development and completion of large, complex investigations, data collection and corroboration of facts, and recommendations for resolution within their RHM/organization; ensures consistent application o policies and procedures.

In partnership with key internal customers, co-develops and manages protocols for monitoring, reporting, and addressing diversion and fitness for duty for colleagues, physicians and contract staff (including impairment for cause testing and physical capacity evaluation), while ensuring compliance and developing remediation plans as needed.

Under the direction of the Regional Director/Manager, Colleague Relations and in collaboration with RHM management and HR Business Partners, assists in implementing specific response strategies and tactics to address organizational wide colleague relations matters, when necessary.

Supports system and RHM management during times of Mergers, Divestitures, and Acquisitions (MD&A) activities, as needed, including determining the impact of MD&A transactions and documented deal objectives and strategy with regard to colleague relations policies, programs, and initiatives.

When required and necessary, conducts specific colleague relations training, such as Just Culture and other employment law focused trainings.

Advocates for fair and consistent workplace practices in accordance with Trinity Health’s mission, Core Values, and other applicable legal parameters.


Must possess knowledge of state and federal laws, regulations and requirements related to HR and colleague relations, colleague dispute resolution, and fostering a positive colleague working environment as normally acquired through completion of a Bachelor’s degree in Human Resources Management, Business Administration or a related field, with five (5) or more years of related experience; or equivalent combination of education and experience.

Master’s degree and prior health-care experience preferred.

Advanced knowledge of employment laws and their application in operating environments is required.

Employees of St. Joseph Mercy Health System enjoy…

Competitive compensation

Full benefits package including Medical, Dental, Vision, PTO, Life Insurance and Disability

Retirement savings plan with employer contribution

Opportunity for growth and advancement throughout SJMHS and Trinity Health

Visit www.stjoeshealth.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Joseph Mercy Health System.

Trinity Health’s Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health’s dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

About Company

Company: Saint Joseph Mercy Health System – 3.7

Company Location:  Ann Arbor, MI

Job Category: Office & Admin, Clerical Jobs, Human Resources, HR Jobs

About Saint Joseph Mercy Health System - 3.7